Customer Service:

01754 763457 Hours: Monday to Friday 9am - 5pm
Lease Direct by Unique Products

privacy policy

Privacy Policy for Unique Car Mats (UK) Ltd

Updated: 15th March 2024


1. Introduction


Unique Car Mats (UK) Ltd ("we", "our", or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your personal data in accordance with UK and EU General Data Protection Regulation (GDPR) laws.


2. Types of Data We Collect:


We collect and store the following types of personal data:

  1. 1. Name
  2. 2. Address
  3. 3. Phone Number
  4. 4. Email Address
  5. 5. Payment Information (partially stored such as last four digits of your card)

In instances where cookie data is stored, this is only when you accept further cookie bar conditions on any website that is listed below.


3. Websites & Apps


This policy applies to all personal data processed by Unique Car Mats (UK) Ltd, whether collected through our website www.uniqueproductsuk.com, over the phone by calling any of our landlines and via email.

3.1. Offline Data Sharing

Personal data you consent to share in person or by phone.


4. How we use your Personal Data


We intend to use your personal data for the following but not limited to:

  1. 1. Creating user account
  2. 2. Processing payment
  3. 3. Manage customer order
  4. 4. Manage user account
  5. 5. Sharing with suppliers & couriers
  6. 6. Provide marketing when consent is provided
  7. 7. Analytic reporting to improve our products and services
  8. 8. Safety and security
  9. 9. We may use your contact details to inform you of any delays, issues or interruptions with our service

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.


5. Collection and Use of Personal Data:


We will only collect and use your personal data as we explain in this privacy policy. We may use your personal information to contact you in regards to a product or service you have purchased. If you have opted into marketing, we may contact you using the contact details you have provided. More details on the use of your personal details and marketing is mentioned further into this policy. Whenever we process your personal information, we must have something called a “legal basis” for what we do. The various legal bases we rely on are:

  1. 1. Consent: You have told us you are happy for us to process your personal information for a specific purpose(s)
  2. 2. Legitimate interests: The processing is necessary for us to conduct our business, but not where our interests are overridden by your interests or rights.
  3. 3. Performance of a contract: We must process your personal information in order to be able to provide you with one of our products or services.
  4. 4. Vital interests: The processing of your personal information is necessary to protect you or someone else’s life.
  5. 5. Legal obligation: We are required to process your personal information by law.


5.1. CCTV and Call Monitoring

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.


5.2. International Transfer of your Personal Details

Some of our trusted suppliers of goods and services such as payment processors are based internationally, which means any personal details you provide, will be shared with such. In cases where your personal information is shared, we will adhere and conform to UK/EU GDPR regulations to further secure your detail during processing.


5.3. Data Protection and Security

Unique Car Mats (UK) takes data protection seriously and continues to increase and monitor security across its entire IT network. Your privacy matters, so we ensure everything we can do to protect your data is done to highest degree. We partner with several security companies, some of which are based internationally, such as Cloudflare, BitNinja and SanSec. We partner will such companies to further promote and enhance our walls of security, to better protect your personal data.


5.4. Fraud Protection

On occasion, we may be asked for access to your personal data from fraud protection services, including banks, card processors, the police and more. In instances where this information is requested, we will transfer your personal data on the basis that:

  1. 1. You have told us you are happy for us to do so.
  2. 2. For the prevention of Crime.
  3. 3. There is threat to your life or another customer/individual
  4. 4. A Law enforcement agent or public body has requested it by court order.
  5. 5. It has been requested by the HMRC.


6. Marketing Communications:


If you opt into marketing, we may send you News Letters via email or post. We may also call or text you on the phone number you have provided.


6.1. Cookies

Third party sites use cookies including Google Analytics who may drop cookies on your computer or mobile devices. These cookies may use information about your visits to any of our websites, to provide relevant advertisements about goods and services that you may be interested in. They may also be used to measure the effectiveness of our advertising using cookies to collect information about your visits to our sites in order to provide relevant advertisements about goods and services you may be interested in.

The information we collect through cookies doesn't let us, or them, collect your name, contact details or other personally identifying details unless you choose to provide them. We have cookie bars on all websites that allow you to choose how much, if any, personal data you provide. For more information about cookies go to the Cookie Policy on the relevant website.


6.2. Sharing of Personal Data for Marketing:

If you have opted into 'marketing' when accepting any of our websites cookie bar conditions, we will share your personal data with third parties such as Meta for promotional purposes. You can update their marketing preferences at any time using the built-in features within the websites cookie bar. We may also share your cookie data to create website performance-related reports to help us improve our services.

With your consent, we may also share cookie and personal data with third parties such as Google Analytics to understand your journey and improve our services.


7. Sharing of Personal Data for other purposes:


Who do we share your data with?

  1. 1. Advertising companies
  2. 2. Social media providers
  3. 3. Market research partners
  4. 4. Companies that work with us on email campaigns
  5. 5. Financial services such as PayPal/Stripe purchase payments
  6. 6. IT services
  7. 7. Logistics and delivery services
  8. 8. Security and fraud prevention service providers
  9. 9. Companies who assist us in administering competitions and promotion
  10. 10. 3rd parties who will may deliver a product or service on our behalf (with consent)

We may also share your personal data, which includes your name, address, email address and phone number, with suppliers we have partnered with. These partners are but not limited to 'Nextbase' and 'RSConnect' in able to provide the service or product/s you have purchased. In instances which exclude the sharing your personal details with any courier, we may ask for additional consent.


8. Data Subject Rights:


Subject to UK and EU laws, you have the following rights with your personal data. To exercise these rights, you can write to us at it@uniqueproductsuk.com. We will respond to your request in accordance with applicable law.

  1. 1. Right to Information and Transparency: You have the right to be informed about the collection, processing, and usage of their personal data. This includes information about the identity of the data controller (details provided above), the purposes of processing, and any recipients of your data.
  2. 2. Right of Access: You have the right to access your personal data held by the data controller. You can request details about what personal data of yours is being processed, why it is being processed, and who has access to it.
  3. 3. Right to Rectification: You have the right to request the correction of your inaccurate or incomplete personal data. If the data held by us is incorrect or outdated, you can request that it be rectified or updated.
  4. 4. Right to Erasure (Right to be Forgotten): You have the right to request the deletion or removal of your personal data under certain circumstances. This right applies when the data is no longer necessary for the purpose for which it was collected, or when you withdraw consent.
  5. 5. Right to Restriction of Processing: You have the right to request the restriction of processing of their personal data under certain circumstances. This right allows you to limit the way in which your personal data is processed, typically while disputes over its accuracy or legality are resolved.
  6. 6. Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format. You can also request that your data be transmitted directly from one data controller to another, where technically feasible.
  7. 7. Right to Object: You have the right to object to the processing of your personal data in certain situations, such as direct marketing or processing for scientific or historical research purposes. We must stop processing the data unless we can demonstrate compelling legitimate grounds for the processing that override the interests, rights, and freedoms of the yourself.
  8. 8. Rights Related to Automated Decision Making and Profiling: You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects or significantly affects you. Exceptions apply if the decision is necessary for entering into or performing a contract, authorised by law, or based on explicit consent.

You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at it@uniqueproductsuk.com.

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.


9. Handling your Personal Data:


We store personal data securely and follow best practices to protect and store your personal details. We actively enforce policies, monitor and increase security and provide training to our employees on GDPR Data Protection and Data Retention to safeguard your data.


10. Legitimate Use of Personal Data:


We only use and store personal data for legitimate business purposes, such as fulfilling orders, providing customer support, improving our services and to provide marketing when consent is provided. We ensure that the processing of personal data is necessary and proportionate to the purposes for which it is collected.


11. Retention of your Personal Data:


If you place an order with us, we will retain your personal information for 7 Years for Tax Purposes or for as long as we need it to fulfil the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer or shorter periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. We will only hold personal data for as long as it is required and for its stated purpose. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.


12. Third Party Links & Use of Your Information:


Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.


13. Changes to this Privacy Policy:


We may update this Privacy Policy from time to time to reflect changes in legal or regulatory requirements, industry standards, or our business practices. We encourage you to review this Privacy Policy periodically for any updates.


14. Contact Us:


If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Unique Car Mats (UK) Ltd
Unit 2 Hassall Road,
Skegness,
Lincolnshire,
PE25 3TB

Email: it@uniqueproductsuk.com


15. Consent:


By using our services, you consent to the collection, use, and sharing of your personal data (when consent is provided) as described in this Privacy Policy.

This Privacy Policy is designed to ensure transparency and compliance with UK and EU GDPR laws regarding the collection, use, and protection of personal data by Unique Car Mats (UK) Ltd.